Returns / Exchanges
Returns / Exchanges Policy
- We do not accept exchanges at this time.
- Merchandise must be returned within 30 days of receipt.
- Merchandise must be unworn and unwashed.
- Merchandise must have all tags, including any Intercidade hangtags, attached.
- Any merchandise marked "Final Sale" cannot be returned.
- Jewelry cannot be returned.
- Free returns.
Refunds and Processing
- Refunds will be processed within approximately 7 business days after we receive your return.
- Original shipping charges are non-refundable.
- Gift Cards can only be used online at our website, www.icintercidade.com.
- Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
- Gift Card money never expires.
- Gift Card money is provided in U.S. Dollars.
- To view your Store Credit Balance, log into your Intercidade account. Your Store Credit balance will be displayed on the “My Account” page.
- For more information about Store Credit, please contact Customer Care.